Security and data

Security, data and automation

When Rouage Solutions works on a business process, the flows may contain emails, orders, documents, customer information or data from internal software.

Security must therefore be taken into account from the design stage of the automation.

Design principles

Data minimization

We aim to limit the data used to what is necessary for the process.

Access

The access required for a project must be defined together with the company and limited to the useful scope.

Human validation

Sensitive or ambiguous operations can remain subject to human validation.

Logging

Where the architecture allows it, processing and errors can be logged to support monitoring and diagnostics.

Error handling

Automation must not mask an anomaly. Non-conforming cases can be isolated, blocked or passed on to a team member.

Use of artificial intelligence

Artificial intelligence is used only when it brings real value to the process. Depending on the case, some steps may rely solely on:

  • conventional rules
  • APIs
  • connectors
  • scripts
  • workflows
  • databases

When an AI model is involved, the choice of architecture depends on the sensitivity of the data and on the company's constraints.

Hosting and infrastructure

The choice of infrastructure depends on the project. Depending on technical and regulatory constraints, different architectures can be considered. Where a company has specific requirements:

  • European hosting
  • internal system
  • specific APIs
  • access restrictions
  • retention requirements
  • security constraints

they must be identified during scoping.

Technical feasibility and applicable guarantees are defined on a project-by-project basis.

Is your data used to train an AI?

Processing depends on the tools and providers used in the project's architecture. Rouage Solutions favors configurations suited to the client's confidentiality constraints and documents the flows before go-live.

Retention and processing rules must be defined within the contractual framework of the project.

GDPR

Rouage Solutions designs its automations taking into account the data protection requirements applicable to the project.

The role of each party, the data processed, the purposes and any subprocessors must be identified whenever the process involves personal data.

Does your company have specific security constraints?

Tell us about your environment, your ERP and your constraints. We can analyze process feasibility before any development.

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