From order received to validation, without line-by-line re-entry.
- 01Receiving an email, PDF or spreadsheet
- 02Extracting the information
- 03Checking references, quantities and prices
- 04Detecting discrepancies
- 05Human validation
- 06Preparing the data for the ERP
- 07Tracking and follow-up
The system does not replace the team. It hands them an already prepared case and the points that genuinely need their attention.
Example of an operational system
Case CMD-2026-2847
Order received
Email · Order_2847.pdf
Extraction completed
37 lines detected
Checks performed
References · quantities · prices
Exceptions flagged
3 discrepancies to review
Approval required
Order ready for review
Order prepared for human approval
Illustration based on synthetic data. The customer’s business rules, tools and approvals remain in control.
Four families of operational situations.
Sales order processing, orders and quotes
- Problem
- Orders arrive by email in inconsistent formats and are re-entered line by line.
- What the system prepares
- Line extraction, consistency checks, flagged discrepancies and data prepared for the ERP.
- What stays human
- Approving exceptions, commercial trade-offs and confirming with the customer.
- Indicators
- Time per order · discrepancies caught before entry · share of orders prepared automatically.
Purchasing and supply
- Problem
- Availability requests, follow-ups and lead-time comparisons are scattered across emails and files.
- What the system prepares
- Grouped requirements, requests sent and tracked, automatic follow-ups, comparison table.
- What stays human
- Supplier selection, negotiation and purchase commitment.
- Indicators
- Supplier response time · manual follow-ups avoided · delays detected.
Internal applications and tools
- Problem
- A critical process runs on a shared spreadsheet or a tool that no longer fits the business.
- What the system prepares
- A single interface, explicit statuses, checks at data entry and reliable reporting.
- What stays human
- Business decisions, priorities and exceptions.
- Indicators
- Adoption · steps removed · time to process a case.
CRM, inbound requests and follow-ups
- Problem
- Inbound requests are spread across several channels and some are never answered.
- What the system prepares
- Centralised requests, initial qualification, assignment and scheduled follow-ups.
- What stays human
- The commercial response, detailed qualification and the customer relationship.
- Indicators
- First response time · unanswered requests · follow-up completion rate.
What does manual processing of a workflow really cost today?
Cost of the current way of working
- Hours spent each month
- 40 h
- Hours spent each year
- 480 h
- Estimated annual cost of the current process
- €18,240
This estimate measures the cost of the current way of working. How much can actually be automated is determined during the diagnostic and verified during the pilot. Nothing you enter is stored or transmitted: the calculation runs in your browser.